top of page

FAQs

What is a NATURE soap?

  •      A NATURE soap is cold process soap. Cold Process soap means it is made by mixing an alkali like sodium hydroxide (lye) with water, blending fatty oils, butters, herbs, natural colorants like clay or even fruits and vegetables and adding essential oils or fragrance. After 4-6 weeks of curing, sodium hydroxide (lye) is completely gone. 

 

You used to have "artisan" soaps. What is an ARTISAN soap? And why don't you have them anymore?

  •    An ARTISAN soap is a Melt and Pour (M&P) base.  This is a ready made soap base of fatty acids, glycerin and other ingredients. It has already gone through the "saponification" process, which involves mixing with an alkali (lye). Because we are committed to giving you the best product as natural and organic as possible, I decided to no longer use M&P base. 

 

Do you add animal products in your handmade items?

  •     Because I am a true believer in receiving healing from the earth, I do not put any animal products in none of my items. No animal fat, milk, or anything that derives from an animal. I will also mention that I live a plant based lifestyle.

 

 How do I know what is in the items I purchased?

  •    With every item I handmade, underneath the picture, there is a Product Info. I also included how the oils and/or butters help with your skin. You can find that on the IMPORTANT INFORMATION tab and click on "Oils and Butters".  

 

I ordered products and made payment. What should I do now?

  • Check your email and wait for a "Ready" email. This email will let you know when your items have been processed and are ready for pickup, delivery, or shipping.

 

How do I take care of a NATURE soap?

  •   In effort to extend the life of your NATURE handmade soap the best way possible, use a draining dish (preferably Essential Essence) that will keep your soap dry. Also store in a cool, dry place. 

 

I've never had a wooden wick candle before, How do I care for it?

  • Like any wood, allow it catch fire. The wood has to be heated enough to keep the flame. Allow the candle to fully melt all the way across. Once your candle is lit, DON'T blow it out until the top layer of wax is melted all the way across. Keep the flame away from moving air, curtains, or anything that can catch fire. Do not leave unattended . Burn no longer than 4 hours. Make sure you trim before every use. 

 

Where can I find your videos of you making my products?

bottom of page